Guest Post: What Waymo’s Autonomous Vehicles Can Teach Legal Tech About Deploying Agentic AI

Fresh off his first Waymo ride, Ken Crutchfield observes that autonomous vehicles had to be trained to navigate real streets and make life-or-death decisions years before legal tech began exploring agentic AI. Now, as law firms rush to deploy AI agents, there are crucial lessons to be learned from Waymo’s journey, he says.

In his latest column for LawNext, What Legal Innovators Can Learn About Agentic AI from Waymo, Crutchfield draws parallels between Google’s autonomous vehicle rollout and the current wave of agentic AI adoption in law, offering practical guidance on managing deployment, expectations and the inevitable chaos along the way.

Crutchfield is principal of Spring Forward Consulting and has been an executive at LexisNexis, Thomson Reuters and most recently Wolters Kluwer, where he was vice president and general manager of legal markets for Wolters Kluwer Legal & Regulatory U.S.

Read his full post in the LawNext resources library.

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