40% of HR professionals say their companies lack AI policies

Artificial intelligence has become a major workplace disruptor, as surveys continually suggest that companies aren’t sure how to harness the emerging technology.

The latest proof of that comes in the form of a new “HR Report on AI” from Traliant, a provider of online compliance training tools. A survey of more than 500 HR professionals about how they are navigating AI reveals that while AI usage is nearly universal, policies are lacking. In fact, 40% of respondents said there are no internal guidelines in place at their organizations for how employees should use AI tools in a responsible and ethical manner. Only 60% of respondents said they have an AI Acceptable Use Policy (AUP).

“This finding indicates that while excitement for AI’s potential is high, organizations are not providing their employees with the necessary guidance on AI use, putting themselves at risk of noncompliance with AI laws, governance networks, as well as data privacy breaches,” according to Traliant.

Other highlights of the report:

• HR professionals are excited about the potential of AI, but remain wary of risks. Almost two-thirds (63%) of HR professionals are worried about data privacy, and 49% cited biases and ethical issues in AI usage. It’s crucial to balance the productivity benefits with responsible AI practices, Traliant officials say.

• HR needs to close the AI training gap. More than 20% of HR professionals reported that their employees haven’t received any training on acceptable AI use.

• Many HR professionals are taking the lead in implementing AI in their organizations. A full half of them said HR is the primary party responsible for the development of AI policies and acceptable use communication.

Related: Report: AI driving major changes in benefits experience

The 11-page report also includes information about how HR leaders can make the most of this rapidly evolving technology.

“AI is a powerful tool for HR, but it’s a double‐edged sword — seemingly endless potential but a complex web of ethical and security risks to overcome,” the 11-page report concludes. “The survey findings show just how important it is for HR professionals to ensure clear communication around AI acceptable use policies and provide training to help employees successfully, safely, and ethically tap into the full potential of AI. Only with responsible practices and comprehensive training can we harness its advantages without compromising ethical standards. HR professionals must be at the forefront of ensuring AI is used for good.”